Users are increasingly reluctant to install new apps. That is why the super-app model – many services running inside one familiar app – is so attractive. In Vietnam, Zalo Mini Apps let businesses bring their services to Zalo users in a single tap.
Popular use cases
- Sales, food ordering and online orders.
- Appointment booking: spas, clinics, garages, salons.
- Loyalty points, offers and digital membership cards.
- Looking up information, invoices and service progress.
Why consider it?
- Customers do not need to install a separate app.
- Works with Zalo OA for notifications and customer care.
- Usually cheaper to build than a standalone mobile app.
- Can connect to your existing sales or CRM software.
Things to keep in mind
Mini apps must follow the platform's rules and review process, stay lightweight and fast, and focus on a few key tasks instead of cramming in every feature.
Dai Thanh Soft offers end-to-end Zalo Mini App design, development, registration and review support.